Rental Procedures on Travel Trailers

Some important information to keep in mind when renting from us:

 

We guarantee delivery of your camper after 4pm.  The campground check in time is 4pm.  If someone is on your site from the night before, they have until 3pm to vacate the site. We try to site up early if possible, but it is not guaranteed.  Our check-out time is 1pm for all campers. This is to allow us time to get all campers off of the sites by the 3pm required time of the campgrounds. It is not necessary for you to be present at delivery or pick-up of the camper. Please note, it is your responsibility to check-in with the campground host upon arrival. We do not do this for you upon seupt of the camper.

 

When arriving at the camper the unit will be unlocked and the keys will be on the table. On the table you will find paperwork which consists of a Welcome letter with important information, a cleaning list that must be done and signed upon check-out, and an invoice to keep for your records. The camper will be hooked up to the campground hookups (electric, water & sewer where available), the onboard water tank will be filled (50 gallons of fresh water) and the AC or furnace will be on. The fridge will be cooled and ready for your food. If you have any questions during your rental, the needed phone numbers are provided on your welcome letter. 

Rental Procedures for RV 

Pick up for RVs is 4pm. Early pick up is possible, but not guaranteed. Please plan your pickup time with Melissa ahead of time. We run our day off of appointed pick up times. If you are more than 15 minutes late and do not let us know an hour or more ahead of time that you are running late, we cannot guarantee we will be here when you arrive as we often have local deliveries of campers.  Please make it a priority to be on time. When picking up, allow for 45 minutes, roughly, for additional paperwork and walkthrough/training.  Return on the RV is by 1pm. Upon return, allow for some time to a walkthrough and figuring up additional charges (if any).  All drivers should be present for training and walkthrough. A video link is available of each RV -- contact Melissa if you'd like that a head of time to familiarize yourself with the unit.